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CREME ATELIER

CREME ATELIER Store Policies

Shipping Policy

Our goal is to send out orders swiftly, typically within about 1 to 2 working days to leave the atelier.

  • Standard shipping for Portugal: 3 working days
  • Standard shipping for Europe: 5 working days

Refund Policy


Cancellation / Return / Exchange Policy

After placing your order, the decision to cancel rests with us. Once the order has entered the shipping process, cancellations are regrettably not possible.

We create handmade products with slight variations that add to their uniqueness. Due to the nature of our business, we do not accept returns or exchanges. Additionally, if you have allergies, kindly review the ingredients carefully before placing an order, as we are unable to refund or exchange products in such cases. To prioritize satisfaction, contact us at [email protected] with concerns. Committed to exceptional products and service for your happiness.