Chicago Ankle Strap Heels
Ankle Strap Heels for a Sophisticated Look in Every Occasion
1 People’s Chicago Ankle Strap Heels made for a woman who wants to invigorate the sophisticated look on many occasions, be it at a wedding, at work or during outdoor brunch.
Product Details
- 3 cm block heels made from ethically harvested teak wood & treated with Tung Oil
- Signature 1 People recycled brass logo
- Open toe
- Ankle straps, adjustable
- Embroidered 1 People logo on the insole in matching colour
- Eco-friendly insole materials
- Crafted from innovative and sustainable textile – Piñatex®
- Available in 2 colours – Charcoal and Canela
Care Instruction
After use, wipe the shoes gently with a dry cloth to remove any dried-on dirt and dust. Then dampen the cloth with warm water and wipe again. Allow Piñatex® to dry naturally, away from direct sunlight and direct heating sources, such as heating vents that potentially can damage the material. To maintain the quality of the material, use a natural balm to moisturise and avoid cracks. Apply evenly on the material and rub with a soft cloth. After the waxing, allow air drying for 24 hours.
More Strap Heels Shoes can be found in Women/Shoes/Heels.
Shipping Policy
The total you pay when you complete your order already includes all duties and taxes owed to local authorities. You are not required to pay any further fees when the package is delivered.
Refund Policy
FREE SHIPPING AND FREE RETURNS
1 People always provide FREE standard shipping on ALL orders no minimums or exclusions!
Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
If you have received defective, damaged or incorrect merchandise, please contact us directly.
In the interests of hygiene, we do not offer refunds on face masks.
In the interests of hygiene, we do not offer refunds on underwear & swimwear if the hygiene seal has been removed or the product’s quality is unsatisfactory.
PROCESS
In order to request a refund, you need to create an account with SIS. Under your profile, go to Orders and click on Refund next to the item you would like to return or contact SIS customer service at [email protected].
After filling the form or contacting us for the return, we will send an email with a free return label. The item(s) needs to be packed in the box as you received it and wrapped to protect it. Print the return label and attach it on the top of the return package.
Request you to drop the package at the nearest shipping centre as mentioned on the label.
Cancellation / Return / Exchange Policy
REFUND
Once we receive your qualifying return and approve your refund, SiS will credit your original method of payment. Depending on your financial institution, please allow an additional 2 to 10 business days for the credit to post to your bank or credit card account. In regards to payment using foreign currency (except EURO), the refund will be credited using the conversion rate applicable on the day of the refund.
EXCHANGES
As soon as you discover a faulty, missing or damaged item, please contact us by raising a support ticket under your profile or contact us at [email protected], if supported by us, with the following information:
- The order number
- The faulty item's name and number
- A description of the issue
The SIS team is following every process to ensure customer satisfaction.
You also have the option to exchange items instead of returning them for a refund. Select an item to exchange and contact us to initiate your exchange. You will be provided with the instructions and terms that apply. Please note that if you process an exchange as stated, there may be up to 1 hour waiting period before you can request to exchange another item from the same order and our Customer Loyalty Team will be subject to the same waiting period.
We just require the original item to be returned in its original condition and packaging (1People will provide a free return label).
