I Believe in Chocolate Face Scrub
Delicate chocolate-flavored dry scrub with a base composed of grounded oats, ideal for removing the dead skin cells from your face and clean your pores after a long day exposed to external factors.
This is a 100% natural product.
Ingredients: Grounded oats, Poppy Seeds, Cocoa Powder, Kaolin Clay, Sodium Bicarbonate
Validity: 2 years after opening.
How to use:
- Rinse your face with warm water;
- Apply a small amount to your palm;
- Gently scrub your face in circular moves;
- Rinse thoroughly using warm water;
- Do some funky dance moves;
- Continue your beauty routine, it’s clearly working!
Precautions:
- Even if you would feel like it, please don’t eat it, it’s not your breakfast!
- Keep away from direct sunlight and heat;
- Avoid sensitive areas such as the eyes, mouth, etc.;
- Keep away from the reach of babies and children.
Rokai‘s mission is to eliminate non-natural ingredients in your body oils, cosmetic products and candles. So the life formula around Rokai is easy: Nature Fanatics with Humble Souls & Funky Hearts.
| Weight | 0.150 kg |
|---|
Shipping Policy
Shipping in Switzerland: 7,70 CHF, free above orders of 70 CHF.
Shipping in the European Union: 20 CHF, free above 100 CHF.
Refund Policy
In order to request a refund, you need to create an account with SIS. Under your profile, go to Orders and click on Refund next to the item you would like to return or contact SIS customer service at [email protected].
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
As soon as you discover a faulty, a missing or a damaged item, please contact us by raising a support ticket under your profile or start a conversation in ChatBox, if supported by us, with the following information:
- The order number
- The faulty item's name and number
- A description of the issue
The SIS team is following every process to ensure customer satisfaction.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Cancellation / Return / Exchange Policy
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and only upon our answer, send your item to: Chemin des Sources 2, 1134, Chigny, Switzerland.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over 50 CHF, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
